Format of complaint under section 12 of the consumer protection act, 1986 In the following case the complainant, Kammu, filed a case against Cholamandalam General Insurance Company Limited before the President District Consumer Disputes Redressal Forum under Section 12 of the Consumer Protection Act 1986. The complainant owned a TATA SUMO vehicle insured with the respondent, and after an accident, the complainant informed the respondent and requested their surveyor, but they did not visit the spot. The vehicle was repaired at different workshops, and the complainant spent around Rs. 100,000. The complainant submitted the claim form with all the bills and documents as directed, but the respondent did not make the payment of the amount of damages, causing the complainant mental agony and harassment. The complainant claimed a compensation amount of Rs.50,000/- from the respondent. The respondent neither gave any reply nor made the payment of the damaged vehicle and compensation to the com...
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